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Acme Industries

Manufacturing · Owner Timo Bunk · 92 seats · €184k ARR

Core PlatformAPI Suite
Intelligence summary
SatisfactionHealthy
Revenue trend (€k · last 9 months)
Product sentiment
  • Core Platform
    positive

    3 mentions

    Note · Timo Bunk — Acme champion mentioned they'd be a great reference customer.

  • API Suite
    positive

    3 mentions

    Re: Loving the new API throughput — Thanks! Happy to walk through expansion options whenever.

Recommended actions

  • Open expansion conversation

    Low

    Revenue trending up 36.9% — positive signals support a wider rollout.

  • Improve response SLA

    Normal

    Average response time is 121.5h — target <24h for this tier.

Add a manual note
Sentiment auto-detected
Recent signals
  • positive

    Acme champion mentioned they'd be a great reference customer.

  • positive

    Thanks! Happy to walk through expansion options whenever.

  • positive

    Team, great work on the latest release — our pipeline is 3x faster. Excited to roll out to more squads.

  • positive

    Acme is delighted with the API throughput improvements. They want to expand to two more teams next quarter. Positive momentum, low risk.

  • positive

    Adoption is great. Considering an upgrade to add more seats.

  • positive

    Awesome, sending a proposal today.