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Wayne Logistics

Logistics · Owner Timo Bunk · 28 seats · €67k ARR

Mobile App
Intelligence summary
SatisfactionAt risk
Revenue trend (€k · last 9 months)
Product sentiment
  • Mobile App
    negative

    4 mentions

    Note · Timo BunkWayne usage dropped 38% over 30 days. Needs intervention.

Recommended actions
  • Respond to Wayne Logistics

    High

    2 inbound emails waiting for a reply.

  • Schedule a save call

    High

    Health indicators are at-risk — direct outreach this week.

Add a manual note
Sentiment auto-detected
Recent signals
  • negative

    Wayne usage dropped 38% over 30 days. Needs intervention.

  • negative

    Drivers can't log in — this is the third time this month. Very frustrating.

  • negative

    Honestly, we're evaluating alternatives. Usage is down and pricing is hard to justify.

  • negative

    Wayne is unhappy with login reliability and pricing. Activity is declining. High churn risk.